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Frequently Asked Questions

Welcome to our FAQ section. Here are answers to the most common questions

If you have any questions, then please feel free to contact us on 023 9224 0335 or complete our enquiry form.

Yes, mobility scooters come in various types to suit different needs. Some common types include:

  • Travel & "Car Boot" Scooters: Lightweight and easily portable, ideal for short trips and easy storage.
  • 3-Wheel Scooters: Provide better manoeuvrability in tight spaces and indoor settings.
  • 4-Wheel Scooters: Offer more stability and are better suited for outdoor use and uneven terrain.
  • Heavy-Duty Scooters: Designed for individuals with higher weight capacities and extended battery life.
  • All-Terrain Scooters: Equipped with larger wheels and rugged construction for rough or uneven surfaces.

The speed of mobility scooters varies depending on the model and type. On average, most mobility scooters have a maximum speed of around 4 to 8 miles per hour (6 to 13 km/h). Some scooters may have adjustable speed settings for added control.

  • Class 2 mobility scooters are designed for use exclusively on footpaths and pavements, as well as for crossing roads. They cannot be used on the road (except where there is no pavement.) Their maximum speed is limited to 4 mph (6.4 kph).
  • Class 3 mobility scooters and powered wheelchairs are the only permitted types for road usage. They can travel at a maximum speed of 4 mph when used off the road, and their speed increases to 8 mph when driven on the road. To qualify for road use, they must meet specific criteria, including a maximum unladen weight of 150 kg (or 200 kg when carrying essential user equipment, such as medical supplies) and a maximum width of 0.85 meters.

No license is required to operate a mobility scooter or powered wheelchair in the UK, but registration may be necessary in some cases. However, it’s important to note that only specific types of mobility scooters and powered wheelchairs are allowed to be driven on the road (see Class 3 above.)

Yes, many mobility scooters are designed for indoor use. 3-wheel scooters are especially well-suited for manoeuvring through tight spaces in homes, shopping centres, and other indoor environments.

Before purchasing a mobility scooter, consider the following factors:

  • Intended Use: Determine if you'll mainly use it indoors, outdoors, or both.
  • Type and Size: Choose between travel, 3-wheel, 4-wheel, or heavy-duty scooters based on your needs.
  • Weight Capacity: Ensure the scooter's weight capacity exceeds your own weight.
  • Battery Life: Consider the range offered by the scooter on a single charge.
  • Comfort and Adjustability: Check the seat's comfort, backrest, and adjustability features.
  • Manoeuvrability: Test the scooter's turning radius, especially if you'll be using it in tight spaces.
  • Safety Features: Look for features like lights, reflectors, and safety belts.
  • Portability: If you need to transport the scooter frequently, consider its weight and disassembly features.

Remember, when buying a mobility scooter, take your time to research and choose the one that best fits your needs and lifestyle. It’s also a good idea to test-drive different mobility scooters, to ensure a comfortable and enjoyable experience.

We recommend our free, no-obligation home demonstrations, which are designed to help you choose the right mobility equipment from the comfort of your home. For a bit of fun, you can also use our Pick-a-Scoota questionnaire, to help get an idea of what lightweight mobility scooter could be ideal for you.
A car boot scooter refers to a compact and portable mobility scooter designed to conveniently fit into the boot of a car. Unlike larger, more cumbersome “Road Class” mobility devices that require dedicated storage, these ingeniously designed lightweight scooters prove to be a practical and space-saving solution. Learn more about our recommended lightweight mobility scooters.

The cost of mobility scooters can vary significantly based on their type, features, and brand. Travel scooters & other 4-mph portable mobility scooters are generally more affordable and can cost between £2,000 to £3,000. Full-sized (8-mph) scooters with more features and capabilities may range from £2,500 to £5,000 or more.

In some cases, mobility scooters might be covered by insurance, particularly if they are deemed medically necessary. However, coverage can vary depending on your insurance provider. You must contact your insurance company to inquire about coverage options.

Proper maintenance is essential to keep your mobility scooter running smoothly. Some basic maintenance tips include:

  • Regularly charging the batteries.
  • Keeping the tires inflated and checking for wear.
  • Cleaning the scooter and ensuring all components are free from debris.
  • Periodically inspecting the brakes, lights, and other safety features.
  • Storing the scooter in a dry and safe location when not in use.

Always follow the manufacturer’s guidelines and user manual for maintenance instructions specific to your mobility scooter model.

We strongly advise getting your mobility scooter serviced annually. Regular servicing ensures that you won’t have to be concerned about unforeseen breakdowns or repairs, allowing you to focus solely on enjoying your journey with peace of mind.

For those seeking mobility scooter servicing in the Portsmouth, Waterlooville, Fareham, Cosham, Portchester, Exeter, or Torquay regions, we can easily schedule an appointment for you. Additionally, we offer a pickup and drop-off service for your convenience.

Even if you reside outside of these areas, don’t hesitate to contact us. We can still assist you by directing you to one of our reliable partners located throughout the UK.

If you have any other questions, then please feel free to contact us on 0333 4141881 or complete our enquiry form.